Refund policy

If you need to return your purchase, no problem. You can return your whole purchase, or part of it, within 14 working days from the date of delivery to either of our UK, France or Spain customer service addresses, for a refund of the cost of your purchased item(s).

To do this, just contact us at help@cab9eyewear.com explaining the reason for the return and we'll provide you with instructions on how to send the article(s) to us.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If for any reason these conditions are not met, the return will be rejected. In this case, we will contact you and offer to return the rejected article at your expense. If you don't accept the option to take back the returned product, we may keep the article and the cost of the same.

In the unlikely event that a product has a manufacturing defect, we will replace it, or if not available in stock, return the full amount paid, without any further expense on your part.

Once your return is received and inspected, we'll send you an email to notify you that we've received your returned item. We will also notify you of the approval or rejection of your return. Once approved, we will either send a replacement or process your refund (a credit will automatically be applied to your credit card or original method of payment).